There are three ways to reset your camera back to its factory defaults :
1- From the IR remote control (with and without OSD), as explained below.
2- From the web gui of the camera (see article How can I reset my camera from the web gui?)
3- From an Avonic PTZ controller (see article How can I open the OSD of my camera with my CON300-IP controller? and then reset the camera back to default from the OSD menu > Restore Default)
* Please note that this will restore the camera back to its default 192.168.5.163 IP address
(Video in English, French and Spanish)
The following key combinations on the IR Remote Control will restore the camera back to its factory defaults:
[*] → [#] → [6]
(on your IR remote control, press *, release, then press #, release, then press 6, release)
Another method would be to open the camera's on-Screen Display (OSD) menu on a monitor (the OSD Menu is visible on both USB and IP camera outputs) by pressing the MENU button on the IR remote control, and then navigate to the last option "Restore Defaults", then press the HOME button to confirm:
With the help of the LEFT/RIGHT arrows on the IR remote control, select the "YES" option, then press the HOME button to confirm.
Your camera should then reboot with the factory defaults.
If you need to reset back to default the camera IP configuration (IP address, gateway, and the DNS server) of a CM4x or CM7x, press on the IR remote control the following button combination:
[*] → [＃] → [Manual]
(Press STAR(*), release, then POUND(#), release, and then press MANUAL. Do not press all buttons at the same time!)
As confirmed in the user manual:
Please note that same command will also reset the admin username and password but not the user1 and user2 credentials
* The default IP address of the CM4x and CM7x series is 192.168.5.163
There are three ways to reset a CM4x/CM7x/CM9x camera back to its factory defaults :
1- From the web GUI of the camera, as explained below.
2- From the IR remote control (see article How can I reset my camera with an IR remote control?)
3- From an Avonic PTZ controller (see article How can I open the OSD of my camera with my CON300-IP controller? and reset from the OSD menu)
* Please note that this will restore the camera back to its default 192.168.5.163 IP address
(Video in English, French and Spanish)
You can reset your camera back to its factory defaults by pressing the DEFAULT button in the camera's web GUI (SYSTEM tab > Default):
* If necesary, read "How to open the camera's web GUI?"