Getting Started

This introductory section highlights critical steps to help prevent installation problems and to get your Avonic CM93 camera running quickly. Full procedures are provided in the chapters below.

  • Only handle the camera by its base and do not move the lens or PTZ head by hand (see Handling Precautions).
  • Before unboxing, verify that the outer box and plastic camera bag are sealed. If not, stop and contact Avonic.
  • Mount the camera on a stable surface or use official Avonic accessories before connecting any cables.
  • Power the camera via PoE (IEEE 802.3at) or the supplied 12 V adapter, and set the physical power switch on the rear to ON, even when using PoE.
  • For the first network connection, configure your computer on the same subnet as the camera’s default IP address 192.168.5.163.

UNPACKING

This chapter describes the items included with your CM93 camera and provides instructions for unpacking or preparing a return.

Package Contents

The following table lists the supplied items.

No.QuantityDescriptionAvonic SKU
11 pcPTZ CameraAV‑CM93‑IP‑B/W
21 pcRemote ControlAV‑CM40‑RC
31 pcUSB cable type A to type BAV‑USB20‑AB
41 pc* Power adapter 12 V/A (GME Technology (Shenzhen) Co., Ltd, model number: GME24A‑120200FDS2)AV‑CM40‑PSU
51 pcRS‑232 9‑pin D‑Sub female to mini DIN‑8 maleAV‑CM‑RS‑232
61 pc5‑way Phoenix balanced audio connector (CTBP92HE/5)AV‑PHNX‑5
71 pc2‑way Phoenix RS‑485 connectorAV‑PHNX‑2

Each item is visualised below and referenced by its number in the table above.

Package contents: PTZ camera, remote, cables, power adapter and connectors (image 1).

Package contents: camera components arranged with foam insert (image 2).

Figure 4: Package contents.

Power Adapter Usage

* Use only the power adapter from GME Technology (Shenzhen) Co., Ltd with model number GME24A‑120200FDS2 in combination with the CM93 camera. Using a different power adapter may lead to injury and/or damage to the product.

Power adapter label showing model GME24A‑120200FDS2.

Different regional power plugs for the CM93 power adapter.

Figure 5: Power adapter label. Figure 6: Power plugs.

* The plug of the power cable can differ depending on the electrical system in your country (e.g. UK and AU). See the image above on the right.

Handling Precautions

Always take the camera by its base and do not move the position of the lens manually.

Illustration showing correct handling: hold the camera at its base without moving the lens manually.

Figure 7: Handling precautions.

Unpacking the Camera

Follow these steps to unpack the camera and accessories safely:

  • Verify the following on and inside the box:

    • The box and the plastic camera bag are sealed.
    • The camera is placed inside the box in its protective foam.
    • The contents of the box match exactly the items described in Package Contents.
    • If these conditions are not met, contact Avonic and stop here.
  • Break the seal of the sealed camera bag.
  • Remove the camera from the bag while observing the Handling Precautions.
  • Install the camera following the steps outlined in chapter MOUNTING AND INSTALLATION.

Camera inside its plastic bag and protective foam.

Figure 8: Camera in its plastic bag and protective foam.

Return Procedure

If, for any reason, you have to return the camera to Avonic, execute the following steps:

  • Place the camera back in its protective foam. Ensure the lens is in the horizontal position.
  • Place the camera with all of its components in the box.
  • Verify that the contents of the box exactly match the items listed in Package Contents.
  • Follow the Transport and Storage instructions and contact Avonic for the Return Procedure.

Connections & Network Setup

Rear Panel Overview

Connect all supplied components (see Package Contents) to the ports on the rear of the camera.

  • Balanced audio line in 5‑pin Phoenix connector
  • RS‑232 mini‑DIN‑8 IN (connect the supplied RS‑232 cable)
  • RS‑232 mini‑DIN‑8 OUT for daisy‑chaining RS‑232 connections
  • RS‑485 two‑wire serial communication via 2‑pin Phoenix connector
  • Kensington lock
  • System Select (see Using the System Select)
  • HDMI Type A
  • USB 2.0 Type B (UVC video output and control)
  • BNC 3G‑SDI output, SMPTE 425M level A
  • RJ45 Ethernet with PoE (48 Vdc, 0.25 A, compliant with LPS/PS2 circuits)
  • DC12V power with locking screw (connect the supplied DC PSU)
  • Power ON/OFF switch
  • Fall protection eye

Port Layout Diagram

The diagram below shows the physical layout of the ports.

Rear panel diagram showing the arrangement of audio, RS‑232, RS‑485, HDMI, USB, SDI, Ethernet and power ports.

Power On

After switching the power ON, the camera initialises by rotating pan/tilt to the maximum top‑right position and then to the centre. If position preset 0 has been stored, this position will be recalled after initialisation. The current IR‑channel setting and IP address are shown on the OSD menu. A blinking red LED indicates the boot process; when it stops blinking, the camera is ready. If the camera is shut down digitally, the PTZ head enters privacy mode.

Connect Cables

  • Connect a CAT6a cable to the Ethernet port of the camera and to a (PoE) network switch. If you use a non‑PoE switch, also connect the power adapter and set the rear power switch to ON.
  • Connect an HDMI or SDI cable to the camera and to a monitor or switcher.
  • Ensure your computer is configured on the same subnet as the default IP address 192.168.5.163 (see Getting Started).

HDMI / SDI Output

Connect HDMI or SDI to a supported device. HDMI supports up to 2160p60; SDI supports up to 1080p60. Adjust output resolution via the WebGUI or the System Select switch.

Learn more | Resolution troubleshooting

USB Output

Enable USB output in the OSD (OSD → Camera → Choose Stream → USB). A splash screen appears if USB is not selected. Image quality depends on the software used on the connected computer.

Connecting a Controller to a Camera

You can connect one or more cameras to a VISCA (serial) controller. A controller provides direct access to core functions (pan, tilt, zoom, focus, white balance). Additional settings can be accessed in the OSD using the controller.

Unboxing Illustrations

The following visual supports the unboxing and handling steps.

Illustration of the unboxing process and handling steps.

Troubleshooting

General

  • Turn the camera off and on again and check if the problem persists.
  • If the problem persists, restore factory default settings.

Image – No image

  • Check power for both the camera and the display device.
  • Check the quality and length of the video cable.
  • Verify that the display device supports the camera’s output resolution and frame rate.
  • Check whether the Iris under Exposure settings is set to Closed.